For GMs & operations
Maintenance that never makes the review
- Service windows written around pool hours and events
- Flags to engineering before a guest writes the comment
- One landscape lead who actually coordinates with rooms
Resorts & hospitality
Grounds that greet every arrival
Resorts need landscapes that look intentional at 7 a.m. checkout and still hold after a sold-out weekend. We plan crews and color around occupancy, not the other way around.
(305) 916-8397 · Vero Beach and the Treasure Coast
Check-in polish
Off-camera crews
Color by occupancy
Coastal Florida
The job
First impression, last impression.
A guest reads the property from the porte-cochère to the walk at dinner. We keep those frames on a calendar that respects check-in, peak weeks, and Florida weather, Tuesday through a holiday Saturday.
For ownership & asset managers
A brand standard you can defend
- Arrival, pool, and dining edges scoped as visible product
- Color as a line item on the year, not a surprise invoice
- Insurance and a desk file ready for a brand review
Why properties switch
The grounds should never be the guest comment
Resorts change vendors when arrivals fade between peaks, color bleaches out, and crews show up in the shot.
01
The drive-up fades by Thursday
A porte-cochère that looks awarded for press and tired midweek is still a vendor problem. We hold a guest standard every morning, not a photo-week standard.
02
Color is planted once and left to bleach
August sun does not honor a single install. Rotations follow the occupancy calendar so entries do not go pale in shoulder season.
03
Blowers in the guest frame
Ten a.m. on the pool deck is an ops miss. Staging and quiet hours live in the agreement, because the property is always on camera.
04
The next arrival waits on a change order
Weekend debris and storm cleanup are in the annual plan, not a scramble after the house fills.
What we hold
The property guests walk
Pool terraces, color, watering, and lawn, each held to a morning standard.
Pool terraces
Deck edges, planters, and outdoor dining kept clear, healthy, and photographable.
Seasonal color
Holiday and peak rotations, scheduled before the house fills.
Plant health & watering
Beds and controllers tuned so guest-facing plantings do not collapse between occupancy waves.
Lawn & gathering
Open lawn and amenity surrounds that still read as finished after a full house.
How we operate
Built for guest-facing grounds
Staging, not a show
Equipment, windows, and routes written so the work finishes out of frame.
Peak-week detail
Extra pass before events and holidays, gone before the first checkout photo.
Palettes that survive August
Salt, sand, and storm weeks shape what we specify. That is the bid, not a later extra.
Notes the desk can use
A path into engineering, and a short brief ownership can file after a bad comment.
Cadence
A year ops can calendar
Morning standard, house-full weeks, a color calendar, and a weather plan, so the drive-up does not depend on whoever remembered to call.
Weekly
Morning standard
Arrival lawns and deck edges guest-ready before the first checkout.
Peak
House-full weeks
Added detail before arrivals and events, timed with rooms so crews are gone.
Seasonal
Color calendar
Rotations, mulch, palms, and lighting checks on the occupancy map.
Weather
Before the next van
Safety cuts and a visible reset on the zones guests see first.
Santi Landscape Design
Every check-in.
Resorts · Treasure Coast
Process
From walk to a rhythm the house can run
A path for GMs who need confidence before they recommend, and for ownership who need clarity after they award.
01
Send the slips
Current vendor sheet, brand book, or what guests are noticing. We come back with questions, not a brochure.
02
Walk with operations
Drive-up, pool, dining edges, and irrigation with the GM or engineering, quiet hours confirmed before a number.
03
A year the house can run
Crew windows, color, and a start date ownership and ops can both live with.
04
Open without a guest dip
Staged crews and the reporting you asked for. The arrival stays intact.
Documentation
What sits on the GM desk
Short enough to run the week. Complete enough for a brand review.
- Agreement with windows, inclusions, and exclusions
- Calendar by zone: drive-up, pool, dining, color
- Condition shots of issues and close-outs
- Landscape lead plus an engineering path
- Certificate of insurance issued to the property on request
- Peak-week color and storm-week notes
Work
Coastal work in frame
Related frames from the same Florida palette, not a repeat of the zones above.
Community
Monument & entry refresh
Layered hedges and royal palms at a coastal entry
Community
Storm recovery reset
Fresh beds and restored lawn after coastal weather
Community
Clubhouse commons
Palms, color beds, and amenity lawn at a managed property
Residence
Waterfront lawn
Palm canopy and finished edges along the water
FAQ
Questions operators ask early
Can you work around occupancy and guest hours?
Yes. We set crew windows with rooms and engineering so mowing, blowers, and bed work stay out of the arrival shot and the pool deck at peak. Quiet hours are written into the scope, not left as a hope.
Do you run seasonal color as a program, or a one-time install?
As a program. Rotations are calendared to occupancy peaks, holidays, and shoulder weeks so the property never looks between seasons. Install-and-forget is how entries bleach out by August.
How do you handle storm season on a coastal resort?
Prep is scheduled before the window: secure, prune, and photograph. After weather we clear debris and safety cuts first, then reset guest-facing zones before the next arrival wave, with photos so ops can brief ownership.
Will you coordinate with our GM, engineering, and rooms?
Yes. One named landscape contact, a path into engineering for irrigation and lighting, and photo notes when something fails, before it becomes a guest comment. Ownership gets a summary, not a thread.
Can you bid from an existing vendor scope or brand standard?
Yes. Send the current scope, brand book, or a list of what is slipping. We will write frequencies, exclusions, and crew windows so the property can compare proposals on the same grounds.
Do you take over mid-contract if the grounds are drifting?
Often, yes. We walk arrival, pool, and amenity edges, document condition, and propose a transition that does not dip during a sold-out week. We will not bid against a vendor you intend to keep.
Is lighting and irrigation included?
Weekly work includes visual irrigation checks and flagging failures. Controller upgrades, lighting repairs, and capital resets are scoped as systems so ownership can see operations versus project work.
Next step
Walk the drive-up. We will come back with windows and a start date.
Incomplete scopes are fine. Tell us the property, what guests are noticing, and whether you need a bid, a walk, or both.
(305) 916-8397 · info@santilandscapedesign.com